Telang Usan Hotel Kuching, Telang Usan Hotel Miri, Telang Usan Travel & Tours Sdn Bhd and Temala Realty Sdn Bhd ('We','Our') take your privacy seriously. This Privacy Policy describes how your Personal Data is collected, used, and shared when you visit our website ('Site') or make a purchase.
We will retain all personal information/data which you provide during booking in accordance with the Malaysian PERSONAL DATA PROTECTION ACT 2010. We may provide personal information to security and/or credit checking companies, credit and debit card companies, government and enforcement agencies and public authorities if so required, or as required by law. This may involve sending your personal information between different countries.

Collection of Personal Data

Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organization name, recipient name(s), and phone number(s). Sharing of your Personal Data is completely voluntary. However, do note that we may not be able to provide some of our services or accept payments without the required information.

The collection of your Personal Data will generally occur when you either

• Visit our websites, or through our pages on social media platforms;
• Subscribe to our mailing list;
• Submit website feedback;
• Send an email or letter to us; or
• Make a purchase or attempt to make a purchase through our Site, telephone, or other means

Usage and Disclose Of Personal Data

We use your Personal Data which we collect generally to fulfill any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Personal Data to:

• Communicate with you;
• Plan and execute marketing campaigns;
• Send you alerts, promotional materials, offers and notices regarding our products and outlets, including via electronic newsletters, short message service, digital marketing platforms, and/or other forms of communications;
• Aggregate information for internal reporting purposes (including research on trends or analytics); and
• Screen our orders for potential risk or fraud;

We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. Any updates made to your Personal data with us may not be updated with our third party service providers, agents, and other organisations. You are required to liaise with them separately.

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, to protect the integrity of this Site, or to otherwise protect our rights.

Cookies

We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology ('Cookies') to collect anonymize information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.

External Websites

Our Site may contain links to other websites not maintained or related to us. This privacy policy only applies to our Site. You should therefore read the privacy policies of the other websites when you are using those websites.

Minors

Our Website is not intended for children under 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose Personal Data from children under 18.  

Retention of Personal Data

We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.

Withdrawal of Personal Data

You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details listed in this document. Depending on your request, we may or may not be able to provide our service to you.

Access and Correction of Personal Data

You have the right to access and update your Personal Data at any time. If you would like to correct or review the Personal Data we have about you, you can let us know by contacting us at the email listed in the contact details listed in this document. Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

Changes

We may review and update the necessary in this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Details

Email :- ask@telangusan.com